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Terms and Conditions

 

The CIM Code digital website welcomes you. In order to provide the best possible experience for our customers, we would like to inform you that you will find below the terms and conditions regulating your use of the website and dealing with the CIM Code digital company, and all the legal and regulatory implications that result from your use of CIM Code digital services.

 

Accordingly, any person or entity dealing with the CIM Code digital company, this is considered as an approval and acceptance from him in a definitive manner, and he is in full legal capacity for all the articles, terms and provisions of this agreement, and it is an affirmation of your commitment to its regulations and what is mentioned in it, and this agreement is considered valid and enforceable as soon as you By approving it and starting to request CIM Code digital services.

 

Article 1 - Introduction to the company:

The aforementioned preamble is an integral part of this agreement.

CIM Code is a digital company that specializes in internet services, technical and digital solutions, and developing websites and online stores in line with the nature of your activity

Article Two - Customer eligibility to deal with the digital CIM Code:

The customer acknowledges that he has a legal capacity considered legally and legally, and that he is sufficiently aware of the service he is requesting from the CIM Code digital company.

The customer acknowledges that he is the owner of the entity or entity for which one of the CIM Code digital services is requested or is a direct representative of it. 

 

Article Three - Nature of CIM Code's Digital Commitment:

CIM Code digital company undertakes that it is fully aware of all the services it provides and that it is able to implement it with great professionalism.

CIM Code digital company undertakes that all technical materials provided to its clients are original, not copied or duplicated, and have been produced exclusively for their owners. 

CIM Code digital company undertakes to abide by the delivery dates agreed upon with its customers during the contract.

CIM Code digital company apologizes for producing any materials that clearly violate Islamic law and its controls.

CIM Code Digital apologizes for producing any material that may damage the reputation of the company or one of its former clients.

 

Article 4 - Controls for requesting CIM Code digital services:  

Every person who has the legal capacity considered legally and legally can request the services of CIM Code digital company.

The customer acknowledges that he has read the privacy policy document and the terms and conditions document of the CIM Code digital company. 

In the event that the customer applying for a service request from the CIM Code digital company represents a commercial organization, company, charitable organization, or legal entity, he acknowledges that he is fully responsible for the contract in front of the CIM Code digital company.

 

Article Five - Contracting Regulations and Policy:

CIM Code digital company undertakes to maintain the confidentiality of customer information during the contract.

Payment methods accepted within the CIM Code digital company:

Payment by bank transfer to the company's account.

 

Holidays and official holidays:

The weekly holiday for the company is on Friday of every week.

The implementation period shown for packages and services is limited only to working days and does not include weekends and official holidays. It also does not include the time required for the customer to send the summary and work requirements, and also does not include the time required to inspect and wait for approval from the customer on the completed work.

 

Cancellation of the contract and refund of the contract amount:

In the event that the cancellation is made before the start of the agreed work, you are entitled to a full refund of the contract amount. Only the transfer costs are deducted from the total amount received.

In the event that you wish to cancel the contract after the work has begun, half of the amount will be returned, and the works that have been completed will also be sent.

 

Article 6 - Official means of communication:

The customer agrees to be contacted via e-mail, or through the WhatsApp number specified during the contract.

The customer agrees that all correspondences received from him or sent to him take the place of their written counterparts, which is a stand-alone argument, in meeting legal needs.

The CIM Code digital company will send promotional emails to inform you of any changes, procedures or new advertising activities that may be added to the company.

CIM Code Digital is committed to providing the best customer service experience within the company.

 

Article 7 - Amendment to the Usage and Fees Agreement:

You agree that CIM Code Digital has the sole authority and without liability to make any basic or subsidiary modifications to this Agreement, and you agree that CIM Code Digital will notify you of any modification to this Agreement.

All fees are calculated in Saudi riyals. All fees for packages and services are paid in advance, and work is not started until after confirming the completion of the fee transfer process.

 

Article 8 - Terms and Conditions for Packages:

The package fees are paid in full in advance, and the work is done only after confirming the transfer.

The execution period described for the package is limited only to working days and does not include weekends and public holidays. It also does not include the time required for the customer to send work requirements, and also does not include the time required to inspect and wait for approval from the customer on the completed work.

The customer has the right to request a re-work if he is not satisfied

Commitment to the number of amendments mentioned in the agreement

 

Article Nine - Rights:

All content and materials of the CIM Code digital company, electronic or otherwise, written or unwritten, including but not limited to: written and unwritten texts - graphic designs - technical ideas - logo - offers ... are the property of the digital CIM Code company and its rights Reserved to the CIM Code digital company, and no one has the right to use it in any way, whether it is a direct or indirect use or through a third party.

CIM Code Digital is not responsible in the event of infringement of the intellectual property rights of its customers, or the materials produced for them by any party not concerned with CIM Code Digital.

 

 Article Ten - Intellectual Property:

CIM Code digital management respects the intellectual property rights of its customers, and none of the materials produced by CIM Code digital company are sold to them and approved to any other party. 

CIM Code Digital reserves the rights to publish works and materials produced for its clients on its website as a precedent, or on any other platform owned by CIM Code Digital.

CIM Code digital company reserves the intellectual property rights of any creative material that was rejected by the customer, and it has the right to resell or use it in any other way it deems appropriate, without harming the customer's interest.

 

Article Eleven - Mediation Services and the Third Party:

Subject to the rules and provisions of this User Agreement, CIM Code Digital may provide some exclusive offers for brokerage and third party services, including but not limited to:

Advertising companies.

Email marketing companies.

E-marketers.

CIM Code Digital reserves the rights to present the works and materials produced for the brokerage firms in its precedent.

CIM Code Digital is not responsible in one way or another for any obligations that brokerage firms make to their clients.

 

Article Twelve - Technical Support and Customer Service:

At CIM Code, we try to provide the best possible experience for our customers, so we strive for our customer service to be available around the clock.

In the event that you have been subjected to any unintentional abuse from the customer service officer, please submit your complaint via the complaints form.

Complaints are investigated and responded to within 24 hours.

 

Article Thirteen - Dispute Resolution:

According to the rules and provisions of this usage agreement, in the event of a dispute, God forbid, the dispute will be resolved through conciliation, negotiations and amicable settlement, and in the event that the dispute persists, it will be resolved through the competent authorities.

 

Article Fourteen - General Provisions:

This usage agreement applies to all contractors with CIM Code  Digital, which regulates the relationship, which is the contract between the customer and CIM Code  and the customer acknowledges that he has read and read it before dealing with CIM Code   

No one - other than the management of CIM Code   Digital - enforce any articles, terms or provisions in the company's usage agreement, and we are happy to receive your suggestions in relation to this document.

The Arabic text of the usage agreement is the original in all transactions, and the company does not acknowledge translating any of the articles and clauses of the agreement into any other language.

CIM Code  Digital reserves the right to modify these terms and conditions at any time without prior notice to you. Changes to these Terms are effective immediately upon posting on this page or in any other section of the Site.

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